The communication process in the workplace can be extremely difficult when it comes to employees and their managers. Transparent communication methods are necessary in promoting collaboration and positive work environments. Promoting respect, transparency, and diversity are important in order to promote departmental goals and a productive workplace (Cardon, 2021) used to boost employee morale. Leaders should engage in communication styles that include constructive feedback, active listening with their staff, engagement and compliance, and inclusion to avoid communication barriers, conflict, and confusion (Cardon, 2021). A positive communications plan creates a collaborative work environment.
Reference:
Cardon, P. (2021). Business Communication: Developing Leaders for a Networked World (4th edition). McGraw-Hill. ISBN: 978-1-266-78451-4.
Peter Cardon is a researcher, writer, and teacher that focuses on business communication, intercultural business communication, team communication, and technology in the scope of leadership communication.
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